TERMS & CONDITIONS FOR ELGOOD’S ON-LINE SHOP
By using the Elgood & Sons website and on-line shop, you agree to the following terms:
Elgood & Sons will not sell beer to anyone under 18 years of age. By placing an order you confirm that you are at least 18 years old and that you accept responsibility for ensuring the delivery is accepted by a person over 18 years of age.
All goods are offered for sale subject to availability.
A legally binding contract with you will come into effect when we debit your credit card. We will debit the price and the relevant delivery charge. This agreement is governed by English Law and is subject to the exclusive jurisdiction of the English Courts.
All products are supplied for personal use and are not intended for re-sale.
PRICES AND PAYMENT
Prices quoted on the Elgood & Sons website are correct at the time of publishing and include VAT. We reserve the right to vary prices from time to time as a result of circumstances beyond our control.
Our terms are cash with order. Payment must be made in £ sterling and may be made by credit or debit card or via PayPal. We do not accept American Express cards.
Due to the nature of our products and Excise Duty regulations, delivery can only be made to addresses in the UK.
Delivery charges are shown on the checkout section of the on-line order form.
Deliveries are usually made by courier and it is essential to check all goods before signing for them. If the “instructions to leave safe” section is completed, we will endeavour to comply within reason. However, Elgood & Sons cannot be held responsible in the case of loss or damage resulting from such actions on your part.
We will endeavour to process your order promptly and meet your required delivery date, subject to the above. If we are aware that delivery will be subject to any delay, we will contact you by e-mail.
EXCHANGES & REFUNDS
If you are unfortunate enough to receive a seriously damaged consignment, please write “damaged” on the consignment note beneath your signature. Please advise us on 01945 583160 of any damaged goods or if you have not received your beer on the agreed date.
All claims for damaged or missing goods must be notified within 7 days of delivery; or, in the case of non-delivery, within 7 days of the agreed delivery date. Goods requested to be left unsigned for are left at the customer’s own risk.
We shall not be liable for any consequential loss, including (but not limited to) loss caused by late delivery, where such loss is not caused by any breach on the part of Elgood & Sons, its employees or agents.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your contract within 14 days.
Elgood & Sons will not accept responsibility for lost goods or postal costs incurred when returning non-faulty goods. All claims for faulty products must be agreed by Elgood & Sons and accompanied by a postal receipt. This does not affect your statutory rights.
We advise that all returns are sent back using recorded delivery to:
Elgood & Sons Ltd, North Brink Brewery, Wisbech, Cambridgeshire PE13 1LW.
All orders are for delivery within the UK and prices include current UK Excise Duty.
All designs, text, graphics and other contexts/arrangements of the site in whatever format are the property of Elgood & Sons Ltd. All rights in these are reserved, other than expressly permitted herein:
Permission is granted to copy electronically and to print hard copy portions of this site only for browsing the Elgood & Sons site. Other than such use, no permission is granted, including for reproduction, modification, distribution or republication purposes without the express permission of Elgood & Sons Ltd. All trademarks, service marks and trade names mentioned in the site are the property of Elgood & Sons Ltd, or other respective owners that have granted Elgood & Sons the right and licence to use such marks.
If you have any queries about the Elgood & Sons on-line shop, please e-mail us at: firstname.lastname@example.org or telephone 01945 583160.